Places/San Francisco/Chipotle Mexican Grill

Chipotle Mexican Grill

Mexican in San Francisco, CA

Chipotle Mexican Grill logo
3.3(1,075)

About Chipotle Mexican Grill

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

Website

locations.chipotle.com

Hours

  • Monday: 10:45 AM – 10:00 PM
  • Tuesday: 10:45 AM – 10:00 PM
  • Wednesday: 10:45 AM – 10:00 PM
  • Thursday: 10:45 AM – 10:00 PM
  • Friday: 10:45 AM – 10:00 PM
  • Saturday: 10:45 AM – 10:00 PM
  • Sunday: 10:45 AM – 10:00 PM
Map showing the location of Chipotle Mexican Grill

121 4th St, San Francisco, CA 94103, USA

San Francisco, CA

What people say

From Google
  • 4 months ago

    I had an incredibly terrible experience at this location. I was charged for "extra chicken" that I never ordered. When I pointed out, the cashier refused to refund the difference or correct the transaction, stating that only offering a vague "discount for the next visit." (as I read through other reviews and realized this is a pattern of behavior for this location. Overcharging customers is their standard practice) The service was even worse. When I tried to get the extra chicken I was forced to pay for, the server completely ignored me. She chose to mop the floor and wipe tables right in front of me while I was standing at the counter, then walked into the back without a word. I felt invisible and disrespected. Eventually, a different female staff member (who seemed to be the manager) came out from the back. She had a much better attitude and finally provided the extra chicken in a side bowl to resolve the situation. I deeply regret not checking the ratings before stepping into this store. The only people who should visit this place are government officials investigating fraud.

  • 3 months ago

    Went For Dinner today girl in line served me good portions. Meats were fresh out the grill and steak was cooked well. Line moved fast. Staff were kind and polite. Great Experience overall!

  • 5 months ago

    What did they do to me today? They only put rice in the leaves and did not put anything in. I would have called them veggie balls. Okay, they put a little rice and a little bit. They put beams in the leaves. A little bit, a little bit, a little bit. And they took more money. They took 14 dollars from me. And they took more money. And they did not give me the whole thing. They do not do me this good service.

  • 2 weeks ago

    I have travelled across USA a lot as a flight attendant and this is the worst Chipotle I have ever been ! Not only in USA but also around the world! Not only the staff is rude and uninterested but also doesn't provide right portions like everywhere else ! Is it coming out from their pockets if they save the food ? Food is extremely salty as if we are gonna buy extra drinks. I can go up to target and get a soft drink for half price. Trudt the bad reviews. Do better.

  • 4 months ago

    I love Chipotle but I will be honest. I got my food to go and didn't eat my burrito until I was geographically far away. Had I eaten there, I would have returned it. I chose steak and it was on the rubbery, chewy side. I was thoroughly upset. Steak should NEVER be cooked to this consistency. Thus the reason for the ratings.

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